Play Responsibly at yesbd — Your Safety Comes First

Our Commitment to Responsible Gaming

At yesbd, responsible gaming is not an afterthought — it is built into the foundation of everything we do. We recognise that while the vast majority of our players enjoy betting and casino games purely for entertainment, a small number of individuals may develop patterns of play that cause financial or emotional harm. Our responsibility is to identify those players early, provide them with practical tools to manage their play, and ensure that help is always within reach.

Gambling should always be treated as a form of entertainment, not as a way to make money or solve financial problems. Setting a budget before you play, sticking to it, and knowing when to stop are the three pillars of healthy gambling. yesbd is here to support you with every one of those steps, with free tools available to every registered player across Dhaka, Chittagong, Sylhet, Khulna, and the rest of Bangladesh.

Responsible Gaming Tools Available to You

Every registered yesbd player has free access to the following responsible gaming tools. You can activate or adjust any of these by contacting our support team at any time. There is no fee and no judgment — these tools exist solely to help you stay in control.

How to Activate These Tools

Activating any responsible gaming tool at yesbd is straightforward. You do not need to provide a reason, and there is no waiting period to enable a restriction (only to loosen one). Here is how:

• Log in to your yesbd account and navigate to Account Settings.
• Select "Responsible Gaming" from the settings menu to view all available tools.
• Choose the tool you wish to activate, set the parameters (e.g. ৳5,000 daily deposit limit), and confirm.
• Alternatively, contact our support team directly — we can apply any restriction on your behalf within minutes, 24/7.

Recognising Problem Gambling

Problem gambling develops gradually and often goes unnoticed for a long time — by the player themselves and by those around them. Being able to recognise the early signs is critical to getting help before the situation becomes serious.

Ask yourself honestly: do any of the following warning signs apply to you?

• ⚠️You spend more money on gambling than you originally planned, and find it difficult to stop once you have started a session.
• ⚠️You find yourself gambling to recover previous losses — sometimes called "chasing losses" — rather than accepting them as the normal cost of entertainment.
• ⚠️Gambling is taking time away from work, family, study, or other important commitments, and people close to you have started to notice or express concern.
• ⚠️You feel restless, irritable, or anxious when you try to cut back on gambling or take a break from it.
• ⚠️You have borrowed money, sold possessions, or missed bill payments in order to fund gambling activity.
• ⚠️You conceal the extent of your gambling from family members or close friends, or feel the need to lie about how much time or money you spend.
• ⚠️You use gambling as a primary way to escape from stress, low mood, loneliness, or other negative emotions rather than addressing those feelings directly.

Tips for Healthy Gaming Habits

The following habits will help you keep gambling fun and ensure it stays in its proper place as a form of leisure — not a financial strategy, not a coping mechanism, and not a daily routine.

• Set a hard budget before each session — decide in advance the maximum amount you are comfortable losing, and do not exceed it under any circumstances. Use yesbd's deposit limit tool to enforce this automatically.
• Never gamble with money you cannot afford to lose — such as rent, food, utilities, loan repayments, or savings earmarked for important goals.
• Take regular breaks during play. Use the reality check feature to be reminded every 30 or 60 minutes. Stand up, stretch, have a drink of water, and genuinely consider whether you want to continue.
• Keep gambling as one of many leisure activities in your life, not your primary source of entertainment. Maintain strong connections with friends, family, hobbies, sport, and your wider community.
• Avoid gambling when you are tired, emotionally distressed, or under the influence of alcohol. Your judgment and self-control are reduced in these states, which increases the risk of impulsive decisions you may later regret.

Protecting Young People

yesbd operates a strict minimum age policy. No person under the age of 21 is permitted to register an account, deposit funds, or participate in any betting or gaming activity on the platform. This policy is enforced through mandatory identity verification for all players during the account registration and first-withdrawal process.

If you share a device with younger household members, we strongly recommend taking the following steps to prevent accidental access to the platform:

• Always log out of your yesbd account fully when you finish playing, especially on shared devices or shared family phones.
• Do not save your account username or password in your device's browser or password manager if younger family members have access to that device.
• If you suspect a minor has accessed or registered on the platform using falsified information, notify yesbd support immediately so the account can be reviewed and closed.

Self-Exclusion: Taking a Full Break

Self-exclusion is the most comprehensive responsible gaming tool available at yesbd. When you request a self-exclusion, your account is immediately locked for the duration you select. You cannot place bets, access games, make deposits, or receive any promotional communications during this period. Your account balance is safely held and will be returned to you when the exclusion period ends — or sooner, if you request early withdrawal via our support team.

Self-exclusion periods available at yesbd: 24 hours, 7 days, 30 days, 3 months, 6 months, and 12 months. For players who feel they need a permanent break, we can also process an indefinite account closure on request. We take all self-exclusion requests seriously and process them without delay, 24 hours a day, 7 days a week.

Getting Help — You Are Not Alone

If you believe gambling is causing harm in your life — financially, emotionally, or in your relationships — the most important thing to do is talk to someone. yesbd's support team is trained to listen without judgment and to help you access the right tools quickly. You do not need to be in crisis to reach out. A simple conversation can be the first step towards regaining control. Our team is available around the clock, every day of the week, and every message is treated with complete confidentiality. Players across Dhaka, Chittagong, Rajshahi, Barisal, Rangpur, Mymensingh, and all other parts of Bangladesh are welcome to contact us at any time.